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Morningstar Advisor Magazine June/July 2010 Issue
 
What Is the Right Compensation Model? - Morningstar Advisor
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Posted: by Kent Grealish | Bio | Feed
01-27-10 | 12:52pm
What Is the Right Compensation Model?

Compensation is a one of those "hot-button" issues like religion and politics that aren't generally discussed in polite society because the conversation can degenerate into an argument based more on feelings than facts. The debate between those who firmly believe in compensation based on a percentage of AUM and those who don't can easily become emotionally charged.

The fact is that there is no perfect compensation system.  Commissions, AUM fees, project fees, retainers, and hourly rates all have their pros and cons. The question is, What system is most equitable for the advisor and the client? This is not an academic question. A compensation system that disproportionately favors one side will be displaced by another.

That is what happened to commission-based compensation. On May 1, 1975, the New York Stock Exchange ended fixed (non-negotiable) commissions, leading the way to innovations such as discount brokerage firms and no-load mutual funds. The commission-based model has been in decline ever since.

The change came after the most brutal bear market since the Great Depression and those two events led to a wrenching consolidation of the brokerage industry and a massive exodus of brokers into other lines of work. That the NYSE was forced to change the compensation model after investors had experienced such massive losses was not, I believe, coincidental.

Today, the prevailing compensation system is based on AUM. Whether it is "fair" is, like beauty, in the eye of the beholder. But if investors begin to perceive the AUM model as rewarding the advisor more than the client, some other compensation arrangement will displace it.

Investors have become increasingly knowledgeable over the past three decades. In addition, there is now a wide array of incredibly sophisticated resources available to any investor who is the least bit inclined to "do-it-yourself." Think about the free help the average investor can obtain from Vanguard, Fidelity, and MarketRiders, let alone the countless other low or no cost self-help websites.

As advisors, we all agree that investors need professional advice. How much advice is needed, what services are required, and how much it should cost are all a matter of opinion--and it is the investor's opinion that counts.

I see the need for a compensation model that is compatible with the growing desire of investors for a la carte services or incremental pricing based on establishing an initial plan (financial or investment) and adding services as needed or desired. AUM fees do not adequately address that market niche. Something else will.

financial planning
Reader Comments (5)
February 5, 2010 12:11:48 pm
I agree that AUM use is becoming antiquated, at least for truly comprehensive financial advisors. It's a bad business model becasue it commoditizes the advisor and can slash a firm's revenues when clients need us most.

I think the nail in the coffin will be regulation of fiductiaries...there is already a current Dept. of Labor rule that encouraging a client to roll-over 401k funds was a conflict of interest and deemed to be a prohibited transaction. This applies to B/D's and advisors who act as fiduciaries for the plan, but is likely to be expanded.

I think that an advisor's compensation should not be dependent on the outcome of any transaction regarding which the client is relying on the advisor's counsel. The conflict may be addressed by specific complete disclosure on any tainted transaction, but I think that recusal will be required if the amount of additional compensation is significant.

Inevitably there will be conflicts under any compensation system, but AUM has become a target because it obfuscates compensation.
Bert Whitehead,  Bloomfield Hill, MI
January 28, 2010 8:14:54 pm
I think Scott S was very incisive. Whichever model you are going to use (inclusive or additional billing) just be sure it is logically explained and agreeable with each client and also provide full, transparent disclosure.

Client buy-in coupled with full knowledge and transpartency. Priceless.
Active RIA,  Cincinnati, OH
January 28, 2010 3:17:14 pm
The concern with charging an AUM fee for investment mgt. & comprehensive financial planning is the lack of disclosure (of financial planning services) within the investment advisory agreement.
Do clients really know and understand what they are getting for the AUM fee? It also seems odd or antiquated to offer services that are paid for from another type of product/platform.
Sooner or later cost will be an issue if not positioned the most logical way with clients.
Scott S.,  Boston MA
January 28, 2010 12:27:18 pm
There is no single methodology that fits for all clients. All of my clients like the AUM model because they feel like I have skin in the game with their success. When I show them the all-in costs of investing including transaction costs, taxes, fees, and expense ratios, they know they are getting value. Some clients have planning needs. For those I charge on a project basis or hourly. This doesn't mean the AUM model is broken or that it will go away - this works well for investment management, but projects need another model.
GaryA,  San Francisco
January 28, 2010 10:46:05 am
I don't see a growing investor desire for a la carte services.
I also don't see any push back on AUM pricing. Maybe it is just me. I provide comprehensive planning and pro-active advice for the AUM fee, and everyone is happy.
ScottD,  St Louis
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